40% off every planSee plans

How do you get free samples on TikTok Shop?

To get free samples on TikTok Shop, have a sale in the last 120 days, then tap "Get Sample" on the product.

Short answer

You need a TikTok Shop sale in the last 120 days, then tap "Get Sample" on the product and "Request from seller".

Once it arrives, post a video (up 3 days) or a 10-minute LIVE within 14 days.

  • 120 daysWindow for your last TikTok Shop sale
  • 7 daysMost the seller takes to approve or reject
  • 14 daysTo post once the sample arrives
  • 3 daysThe video has to stay up, or go LIVE 10 minutes
  • 30 daysWait to re-apply after a refused request

Who can get free samples on TikTok Shop?

What you owe once it arrives, at the latest

Post about itA video, or a 10-minute LIVE, with the product linked
Within 14 days
Keep the video upCounted from the day you post
3 days

Counted from: It arrives

TikTok Shop: Guide to samples, free and refundable (US, dated September 24, 2026), drawn to scale. Before you can ask: a sale in the last 120 days. After a refused request: 30 days before you re-apply.

So your first sale comes from a product you already own, tagged once you've joined the program. The affiliate route next to selling your own: ways to make money on TikTok Shop.

How do you request a free sample, step by step?

The two screens a request goes through

  1. Tap "Get Sample"

    Then "Request from seller". Find the product in Product Marketplace or Collab Invites; not every listing offers samples.

  2. Enter size and shipping details

    You can withdraw the request until it ships.

  3. Wait for the seller

    Up to 7 days: they approve, reject or ignore it.

Illustration of TikTok Shop's sample request, drawn by UGCLive from TikTok's US sample guide (September 24, 2026).

Without the product link the post doesn't count. Other variations come through multi-SKU sampling, one new video each.

What sets your free sample limit?

Your creator level sets the limit (20 to 100 a month, updated monthly); your sample score, over the last 30 days, sets how much of it you can use.

A 20-sample month, six out and one overdue, and what moves each slot

In use until you post Overdue: stays used Free to request

  • You request a free sample−1
  • You meet the posting rule+1
  • The seller rejects it or doesn't ship in time+1
  • You cancel before it ships+1
  • You report a problem with the sample (no post needed)+1
  • A sample goes overdueStays used until you post
  • You get a sample with a couponNo change
What changes your limit, from TikTok Shop's US sample guide (dated September 24, 2026); 20 a month is the lowest creator level's limit.

How do refundable samples work?

Free and refundable samples, as the money moves

Free sample

  1. Request it from the seller$0
  2. It uses one of your limit−1
  3. Post within 14 days+1 back

Needs a sale in the last 120 days and the seller's approval.

Refundable sample

  1. Tap Order refundable sampleFull price
  2. Your content brings usually 1 to 3 orders120 days
  3. Refunded, shipping and tax includedAll back

No seller approval, and it doesn't count toward your limit. Aim for the goal within 90 days so orders clear the return window.

TikTok Shop: Guide to samples, free and refundable (US, dated September 24, 2026). Diagram by UGCLive.

Paying postage by link or transfer is a scam (scam checklist).

More about free samples

How do you get sellers to approve your request?

Sellers pay for each sample, its shipping and the tax, so they pick creators likely to sell. Our own advice:

  • Yes: Stay in one niche, so your profile looks like the product's buyers
  • Yes: Post a video about a similar product first, so the seller can see what they'd get
  • Yes: Ask for fewer samples and post on all of them, which keeps your sample score up
  • Yes: Answer a seller's Collab Invite rather than cold-requesting: they've already picked you

What do you post once the sample arrives?

The product in use, with a reason to care in the first seconds, in a new video. Hook tests: affiliate marketing that passes the rules. The penalties: TikTok Shop rules.

Samples piling up? Paste the product link and our AI makes a batch, each with its own hook, within TikTok's AI rules.

What didn't we check?

  • Requesting a sampleWe didn't request one. The steps are TikTok's own.
  • Shareable sample linksTikTok's page on sharable links covers commission only, with no rule on sample links, so we say nothing about them.
  • Other countriesThese are the US rules.

Sources

Every number is from TikTok Shop's US samples guide (dated September 24, 2026), read November 5, 2026, except the monthly limit range, from its setup page read October 14. The approval advice is our own. We didn't request a sample.

  1. TikTok Shop: Guide to samples, free and refundable (US, dated 09/24/2026) (checked November 5, 2026)
  2. TikTok Shop: Creator and content policy guide (US, dated 10/09/2026) (checked November 5, 2026)
  3. TikTok Shop: Sharable affiliate links for creators (US, dated 07/29/2025) (checked November 5, 2026)
  4. TikTok Shop: How to set up and manage samples (US, dated 07/16/2026) (checked October 14, 2026)

Free samples questions

Do you need followers to get free samples on TikTok Shop?

You need a sale in the last 120 days, and being an affiliate takes 1,000 followers in the US.

Are free samples on TikTok Shop actually free?

A free sample is: you keep it and the seller pays for it. A refundable sample isn't: you pay full price and get it back once your content brings the seller's goal, usually 1 to 3 orders.

Why can't I request free samples on TikTok Shop anymore?

Usually one of three things: no TikTok Shop sale in the last 120 days, a limit used up by samples you haven't posted about yet, or a refused request, which means 30 days before you re-apply.

Do you have to pay for shipping on a free sample?

No. The seller pays for the product, shipping and tax.

What happens if you don't post about a free sample?

The sample keeps using your limit until you post, and repeatedly missing deadlines can mean fewer sample opportunities or removal from the program.

Do you have to send free samples back?

No. If one arrives wrong, use Get help in the sample order and your limit is restored.

How many free samples can you get on TikTok Shop?

One of an item per seller, up to a limit set by your creator level and sample score. Your Creator Center shows your current number.

Still have questions?Email us

Related

UGCLive for TikTok Shop

Turn every sample into a batch of videos.

Paste a product link and our AI makes a batch of finished videos, each a different format with its own hook.